Dear Ms. Etiquette, I am a little confused on how I am supposed to greet business associates from another company for an important meeting at a restaurant. I picked the location for the convenience and impeccable service but am wondering if I made a mistake since the setting is different…
Q: I’m feeling increasingly frustrated by my evangelical neighbors who seemed determined to “convert” my children. Although we are active in our local Catholic parish, the neighbors’ church plans all kinds of fun activities for children and families that are not available through our church. At first, I was pleased…
Dear Ms. Wolcott, I have to mention something that absolutely drives me crazy. Have you ever been in a conversation with someone and someone else comes up and rudely interrupts? Just totally cuts in without saying “excuse me.” It drives me bananas! What do they think, they’re super important? I…
Dear Ms. Wolcott, Recently we had questions about doing things that go beyond the office norm. When traveling alone or meeting with other people at an unknown location, what tips do you have? I am a female in a high level position but still would like to stay safe and…
Dear Ms. Wolcott, I have a mother who is slowly losing her eyesight. She is extremely active for her age and this setback hasn’t slowed her down a bit. She wants to be as independent as possible which is very admirable but her friends have voiced their concerns. They don’t…
Dear Ms. Etiquette, I eat at many restaurants simply because I don’t like to cook at home and I enjoy a good meal. However, I am beginning to get irritated at some restaurants who think they don’t have to have good morals or ethics. Can you address this? From, Restaurant…
Dear Ms. Etiquette, I am a teacher at a local school and would like to hear you tell parents how important manners are, especially the simple “please” and “thank you.” I can’t emphasize the importance enough at my school. From, A Teacher Dear Teacher, Zig Ziglar said it best in…
Dear Ms. Etiquette, I went to a function this past weekend where there were many children along with their parents. I noticed that some children were so well behaved while others were rude and unruly. What is up with parents and etiquette? From, Mom with well behaved children Dear Ms.…
What are your top 5 must have’s for displaying “Excellent Customer Service?” I like how an etiquette consultant in my professional group, Jeanne Nelson put it: The customer service area can win or lose business and reputation for a company, the following are suggested: 1. Highly trained and professional customer…
Dear Ms. Etiquette, I am mortified beyond words at what my oldest son did and am wondering how I can rectify it. I have had a friend helping me out for a while with the kids at my house because I simply do not have ten arms and found myself…
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